DELIVERY
At Ferry Lane, we strive to provide the best possible delivery service to our UK customers. We work with reputable delivery companies to ensure that your order is delivered on time and in good condition.
Shipping Options and Charges
We offer standard delivery to our UK customers for a flat rate of £3.99 per order. However, we also offer free delivery for orders over £40.
Delivery Timeframe
Delivery times may vary depending on your location in the UK. Our standard delivery option typically takes between 2-5 business days to arrive.
Please note that delivery times may be affected by factors beyond our control, such as weather conditions, or public holidays.
Order Tracking
Once your order has been shipped, we will provide you with a tracking number that you can use to track the status of your delivery. You can track your order on our website or on the delivery company's website.
Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact us immediately so that we can work with the delivery company to resolve the issue. We may require additional information from you, such as photos of the damaged package or a copy of the delivery receipt.
If you have any questions or concerns about our delivery policy, please don't hesitate to contact us. We're here to help!